Key Objectives
Restore a climate of trust with trade unions
Train the new executive team
Develop a social roadmap aligned with business priorities
Background
A major digital platform operator, facing a deadlock in social dialogue and a leadership renewal, appointed Quintet to restore trust with employee representatives and lead its negotiation strategy.
The Main Challenge
Structuring a constructive social dialogue within a complex and regulated ecosystem.
The Quintet Method
Onboard the new leadership team
Establish an informal, agile dialogue framework with employee representatives to break the deadlock
Build the labor relations strategy: define priorities, red lines, and negotiation room
Provide operational oversight: prepare meetings, draft key talking points, and fully develop draft agreements
Our Client Success Stories
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Strategy for a Hospitality and Catering Training Organisation
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Supporting a Federation in Negotiating Its Industry-Level Training Agreement
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Apprenticeship and Training Strategy for Professional Federations
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Strategic Support for a Home Care Training Organisation
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Supporting an Industry Sector in Redesigning Its Job Classification System
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Supporting a Group in the Health and Social Care Accommodation Sector in Rethinking Its “Social Contract” and Creating New Social Balances to Enhance Performance
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Evaluating Labor Relations Bodies for a Major Telecom Group
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Social Crisis Management with Labor Unions for a Customer Relationship Management Platform
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