Client Case Study

Strategy for a Hospitality and Catering Training Organisation

Background

A long-established training organisation in the hospitality and catering sector, facing structural challenges and a changing regulatory environment, engaged Quintet to redefine its medium-term strategic vision.

Challenge

Strengthen its position in a competitive market while optimising its business model to adapt to recent reforms affecting apprenticeships and public funding.

Objective

Develop a clear strategic plan to modernise its training offering, secure its partnerships, and anticipate changes in the sector’s skills needs.

Methodology: A Structured Three-Step Approach

Comprehensive Assessment

Analysis of the organisation’s existing position, including market positioning, business plan and operational constraints, together with a competitor benchmark to identify areas for optimisation and growth opportunities.

Co-development of Strategic Scenarios

Collaborative workshops with the leadership team to explore potential development paths, including brand positioning, training programmes and partnerships, while taking into account the sector’s specific characteristics and learners’ expectations.

Planning and Implementation

Formalisation of the selected scenarios, identification of priority workstreams, and recommendations to facilitate engagement with key stakeholders, including regional authorities, OPCOs and France Travail.

Deliverables

A consolidated strategic assessment, including an analysis of strengths, weaknesses and market opportunities, together with recommendations for optimising the business plan.
Formalised development scenarios, with practical options for adapting the training offering, including the balance between initial and continuing training, investment priorities and calls for projects.
An initial action plan, with concise briefing sheets for each workstream covering key points, success criteria and the recommended organisation.
Support in connecting with the relevant stakeholders to secure the implementation of the strategic plan.
A final presentation seminar to validate the strategic direction and engage the teams in the transformation.